1. Introduction
Danfoss VFD ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and disclose information when you visit our website or submit inquiries through our contact forms.
2. Information We Collect
We collect the following categories of information:
- Contact Information: Name, business email address, phone number, company name, country/region, and job title — provided voluntarily through our inquiry forms.
- Technical Inquiry Data: Product requirements, application descriptions, motor specifications, and project details submitted through our contact and quotation request forms.
- Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data collected automatically through cookies and similar technologies.
- Device Information: Device type, screen resolution, and language preference — collected automatically for website optimization.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your technical inquiries and quotation requests.
- Providing product recommendations and application engineering support.
- Sending relevant product updates and technical documentation (with your consent).
- Analyzing website usage patterns to improve our content and user experience.
- Complying with legal obligations and protecting our legitimate business interests.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Authorized Distributors: When you request a quotation for a region served by our distribution partners, we may forward your inquiry to the relevant local distributor to ensure timely response.
- Service Providers: Third-party vendors who assist with website hosting, email delivery, and analytics — bound by data processing agreements.
- Legal Requirements: When required by applicable law, regulation, or legal process.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for 36 months unless you request earlier deletion.
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic website functionality (session management, security).
- Analytics Cookies: Help us understand how visitors interact with our website (page views, navigation paths).
- Preference Cookies: Remember your language and display preferences.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing activities.
- Data portability (receive your data in a structured, machine-readable format).
- Withdraw consent at any time for consent-based processing.
To exercise these rights, please contact us at [email protected].
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, and regular security assessments.
9. International Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page regularly.
11. Contact
For privacy-related inquiries, please contact: [email protected] or visit our contact page.